9-digit ID number and PIN used to access corporate resources

The new hire will receive an email with his/her McGill ID number and initial PIN. When the employee signs in for the first time, they will be prompted to select a new PIN and set up a security question.

Credentials used for signing into most systems. The new hire can sign into view their Username and set up their Password.

The new hire must go in person to Human Resources office in 989 Market, 15th floor, to obtain an ID card.

See ID Cards on the HR website for ID carding hours.

If the mailbox is not automatically created using the person's Username, you can request a mailbox by filling out the request form or contacting support@servicedeskdemo.zendesk.com

For more information, see Logins and Passwords

The EVault message archiving service and the Anti-Spam service are automatically turned on for new employees that have a mailbox on Exchange server.

For details, see: Email Archiving (EVault) Service and Anti-Spam Service .

The employee should set up a signature in Outlook, according to the standard practices of the department/unit.  The employee should become familiar with the Global Address List (GAL) and verify that his/her information appears correctly.

See Email Best Practices and Email Etiquette.

Contact your LAN Manager. For units that have an SLA with central IT Services, fill out the webform:
Request to set up a computer.

See HOW TO Assign or Delete FOAPALs to Users (uPrint)for details.

The Security Manager in your area must request the appropriate IT security access (Active Directory groups); departmental network shares.

Request access to departmental network shares

Each employee receives 1 GB of personal file storage, usually on the R: drive. See the service description for additional information.

For more information, see File Storage and File Management.

Ensure that the new employee reads and understands the official Policy on the Responsible Use of McGill Information Technology Resources. See also, the Knowledge Base article containingsupporting guidelines.

The Telephone Coordinator for your unit needs to submit 3 separate Work Order requests for Network Services, Phone Services, and Voice Mail services. The Administrative Assistant should contact the Telephone Coordinator when a new employee is hired to ensure these requests are done.

Find out more at: Add or change your contact information in the Staff Directory and Global Address List

Ensure the employee sets up the following:
- Name on the voice mailbox
- Outgoing message
- Password

For more information, see Telephony at McGill.

Contact Procurement Services if you need to order a mobile device from McGill's provider:
https://www.mcgill.ca/procurement/forms

If your department uses Present, ensure that the new hire has the URL for your department and the UserID and initial password to log into the system.

For more information, see Present Time Management System.

The employee can contact the list owners for ListServs managed at http://lists.mcgill.ca and for those maintained in the Exchange Global Address List (GAL)

See Email Distribution Lists (LISTSERV, Exchange).

The employee's immediate supervisor should request access to any CenterStage spaces that the employe will need by contacting the corresponding CenterStage Space Coordinator.

See the Content Management Systemweb page.

Many administrative staff need access to various Banner forms.
The employee must first sign up for the appropriate training courses. Once the employee receives Banner training, they will be given the corresponding request forms to complete and submit to receive access.

See IT Training for all Banner training offered.

If the employee needs to manage or edit a web site on McGill's central Web Management System, they first need to take the appropriate WMS training courses.

The site manager will then need to fill out a web form to request access to the departmental website.

Faculty members and some administrative staff may need training to use the myCourses system. They can request one-on-one consultations with Educational Technology Specialists.

See myCourses for Instructors.

Instructors need to request certain services for teaching at the beginning of each term. Make sure all new faculty members consult the Checklist for Instructors.

See IT checklist for instructors preparing for the academic year.

The employee should visit the Getting Started section of the IT Services website to view services that are recommended for new hires.